Help

Support

Questions, bug reports, or anything else about a fcount labs app — including Quiz Showdown, GitaDaily and ConvertIt — start here.

Contact us directly: 📧 fcountlabs@gmail.com
We read every message and typically respond within 1–2 business days.

Frequently Asked Questions

How do I delete my account and data?

In Quiz Showdown, go to the You tab → Delete account. In GitaDaily, go to Profile → Account → Delete Account. Confirm, and your account and its data are removed permanently. If you run into any issue, or no longer have the app, email us and we'll delete it for you — Deleting your account has the details, including what is kept.

How do I restore a purchase or manage my subscription?

Subscriptions are billed and managed by Apple. On your iPhone or iPad, go to Settings → [your name] → Subscriptions to view, change, or cancel. To restore a previous purchase, use the "Restore Purchases" option inside the app's settings.

I found a bug or have a feature request

Email us at fcountlabs@gmail.com with the app name, your device model, and a short description (and a screenshot if you have one). We genuinely use this feedback to prioritize fixes.

I have a question about privacy or data

See our Privacy Policy for details, or email us directly if you have a specific question.